ManaLocal Privacy Notice

1. Information we collect

Depending on the feature used, ManaLocal may collect name, mobile number, email, service details, service area, booking details, professional availability, ratings and optional device location when the user chooses to share it.

2. What we do not request in standard professional registration

The standard professional form does not request Aadhaar or PAN copies. We should not collect unnecessary identity documents. If a future compliance requirement makes additional verification necessary, the purpose and process should be explained before collection and reviewed for lawful, proportionate handling.

3. Why we use information

• To create and manage bookings.
• To connect customers with professionals.
• To send transactional status/registration notifications.
• To manage complaints, rewards and support.
• To prevent fraud, abuse and unsafe marketplace activity.

4. Location

Location is optional. Browser/device permission is required. If permission is denied, the service can continue using area/address information. Location should be used only for relevant marketplace features such as nearby-professional sorting and should not be presented as a precise guarantee of a professional’s current location.

5. Notifications

Booking and registration notifications may be sent by email, SMS or WhatsApp where the relevant permission/consent and channel rules permit. Marketing communications, if introduced, should have separate compliant consent and opt-out handling.

6. Sharing

Booking information may be shared with the selected professional to enable the requested service. Information may also be shared with service providers that help operate notifications or hosting, subject to applicable requirements. ManaLocal should not sell personal data.

7. Security and retention

ManaLocal should apply reasonable security controls, restrict administrative access, avoid storing unnecessary sensitive information and retain personal information only for as long as reasonably needed for the stated purpose, legal obligations, dispute handling or security.

8. User requests

Users may contact ManaLocal at manalocalconnect@gmail.com for correction, access or deletion requests where applicable. Do not email Aadhaar, PAN, passwords, API tokens or other unnecessary sensitive credentials.

9. Compliance

This is a product draft intended to support privacy-by-design. Before commercial launch, the final notice, consent language, retention schedule, grievance mechanism and data-processing arrangements should be reviewed for applicable Indian privacy and consumer/e-commerce requirements.